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Residents in a facility can form a resident council in order to communicate concerns to facility administrators and work for resolutions and improvements.
The Resident Council Interview is to be completed with active members of the Resident Council during a survey, giving the surveyors enough time to investigate concerns.
If you would like to download a copy of the Resident Council Interview Form, fill out the form on the right.
"Our relationship with Harmony has definitely increased our RUG rates through education and communication. Our current RUG rate has increased 11% and has more than covered any related costs of doing business."
"HHI and their team of dedicated staff are willing to go the extra mile to help with any challenges that we may have, but also respects the decisions of the facility and works collectively to support best practice, quality care, strong outcomes and service to our customers."